Return of goods must be approved by Access Workwear & Safety. These authorised returns must be freight prepaid by the customer and will only be accepted if (unless otherwise agreed with Access Workwear & Safety) they are:

1. Returned within 14 days of supply (or in line with manufacturers warranties)
2. In a saleable condition in their original packaging.
3. Accompanied by documentation including:
   • the customer’s name, address and contact phone number
   • the reason for the return of the goods
     

Returns will be authorised by Access Workwear & Safety in the event that:

1. Goods received by the customer are not as ordered
2. Size exchange is required
3. Product fault is in line with manufacturer’s warranty